Nottingham - Derby - Chesterfield - Mansfield


Dear Client

Due to the current situation in the UK with COVID 19, we are doing everything that we can to prevent any risks, but we do need you to help us by adhering to the following guidelines.

In the interest of keeping our teams and clients safe we request that you do not use our services if you feel unwell. This includes a cough or cold. If you do cough or sneeze whilst our staff are working within your premises or around you, please cover your nose and mouth and use a tissue. Please place your tissue in to the nearest bin. Please wash your hands and use sanitiser afterwards.

We would prefer it if your pets were kept away from staff members as it is understood this is another area that the COVID 19 can spread. Please call our office to inform them of your situation

We will avoid shaking hands with you for both the safety of yourself and our staff.

We would prefer it if you could pay with a card rather than cash as suggested by the World Health Organisation (WHO).

If you do need a home visit for our free no obligation quote, we will need to ask you a number of questions to ensure that our staff members are safe from the risk of infection. 

You will see staff members cleaning and disinfecting areas of our vehicles and office. We apologise for any inconvenience, but we believe that these preventative measures will help to reduce any risks to both clients and our staff.

We have robust internal procedures in place should a member of staff feel unwell or who are at risk of contracting COVID 19. This is to ensure the least risk possible for the spread of the virus. 

Thank you for your understanding in this matter.

Customer care team coordinator for rightmove removals, please visit our website for more up to date

Thank you for your assistance in this matter

John Hurley. Coordinator